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Loretta Haskell
Loretta Haskell
00:15 01 Dec 16
What a great response! Friendly, considerate and hard-working! Within a few hours after calling for help my problem was solved!
Blake Lineberger
Blake Lineberger
00:10 28 Dec 16
Its hard to find a good honest HVAC company, but Passion is just that! Great work and great communication!
Michael Halasz
Michael Halasz
02:58 09 Jul 16
Excellent Service - Prompt Response. I have 5 year old Carrier units that were installed by another company. My blower motor in my upstairs air handler stopped working on a Wednesday (common problem as the same thing happened with my downstairs unit in October). It couldn't be a worse time as both my wife and I had the week off and were home. I called the company that installed the units, and they told me they couldn't make it to my house for a service call until Friday. I promptly called John at Passion and his tech arrived at my house within 3 hours to diagnose the problem (indeed a faulty blower motor). John told me that he could have the part ordered and installed by Friday. True to his word, he visited the Carrier distributor this morning first thing and was at my house at 8 am to install the motor. What I appreciate is the company's sense of urgency, especially since the last time this happened, it took a week to get a new motor with another company I also appreciate John's honesty in telling me that he would check the unit's warranty as the replacement motor would be expensive otherwise. This is the first HVAC company that has not given me the run around, and despite being a first-time service customer, treated me as if I was their only client. I will recommend Passion to anybody who asks me going forward. Customer service is a lost art, but this company seems to have gotten it right.
Morgan Headden
Morgan Headden
11:48 28 Jul 16
Fantastic experience. He came over 20 minutes after calling after hours. AC was fixed within the hour. Very friendly and professional. Also gave discount for working at MUSC! Highly recommend!
Lance Brewer
Lance Brewer
20:59 09 Mar 16
Truly a five star experience. Called and spoke with John, the owner, about a bad compressor. He had someone out that day to our house. Dave, the gentleman that came out, verified the compressor was bad and did a thorough walk through of the area of the house this unit went to. He took measurements asked about our windows, all to make sure any unit they quoted us on would do the job it should. John emailed a quote that evening, that was more than reasonable. We signed off on the estimate and within 24 hours we had a new unit up and working. I knew we needed to replace the unit but had no idea they would have it done so soon. Dave was there for the entire install. The house and garage were spotless after they finished. Dave made sure I completely understood how the new thermostat worked before letting me sign off on the completed work order. John called and followed up the next day. Our only complaint was that the compressor ran too quietly, we had a little trouble sleeping not hearing the old compressors fan running outside of our bedroom window. I would highly suggest getting Passion Heating and Air to do service and/or install units for you.
See All Reviews
Platinum ZM Air Conditioner | Charleston Air Conditioning

Charleston Air Conditioning

Platinum ZM Air Conditioner

 

  • Automatically communicates and coordinates with your other system components via the AccuLink™ Communicating System**
  • Charge Assist™ charging simplifies service and improves system refrigerant charge accuracy
  • Saves up to 60 percent on your cooling energy usage while reducing greenhouse gas emissions* by being one of the most efficient in the industry, significantly surpassing government efficiency standards
  • Contains two compressors that provide two-stage cooling, running at an energy-saving 50-percent capacity most of the time, which may help lower your cooling bills*
  • Keeps temperature even from room to room with its quiet, variable-speed fan motor
  • Cools with an environmentally friendly refrigerant that’s ozone-safe
Platinum XM Air Conditioner | Charleston Air Conditioning

Platinum XM Air Conditioner

 

  • Surpasses government efficiency standards, helping you save up to 56 percent on your cooling energy usage while reducing greenhouse gas emissions*
  • Contains a two-step Duration™ compressor with two-stage cooling which runs at 70 percent capacity most of the time and steps up to the second stage on the hottest days
  • So quiet, you barely notice it’s running
  • Cools with an environmentally friendly refrigerant that’s ozone-safe
  • Provides more efficient and reliable cooling, thanks to a durable Spine Fin™ coil
  • Rust-resistant coating, screws and basepan protect system from the elements
acon03

Gold XI Air Conditioner

  • Surpasses government efficiency standards, helping you save up to 50 percent on your cooling energy usage while reducing greenhouse gas emissions*
  • Many models meet efficiency requirements for a federal energy tax credit when installed as part of a complete system**
  • Keeps operating noise to a minimum, even on the hottest days
  • Cools with an environmentally friendly refrigerant that is ozone-safe
  • Provides more efficient and reliable cooling, thanks to its Spine Fin™ coil and durable Duration™ compressor
  • Rust-resistant coating, screws and basepan protect system from the elements
acon04

Gold SI Air Conditioner

  • Saves up to 38 percent on your cooling energy usage while reducing greenhouse gas emissions* by surpassing government efficiency standards
  • An economical option for efficient and reliable cooling
  • Cools with an environmentally friendly refrigerant that is ozone-safe
  • Rust-resistant coating, screws and basepan protect system from the elements
acon05

Silver XI Air Conditioner

  • Surpasses government efficiency standards, helping you save up to 47 percent on your cooling energy usage while reducing greenhouse gas emissions*
  • Provides more efficient and reliable cooling, thanks to its Spine Fin™ coil and durable compressor
  • Rust-resistant coating, screws and basepan protect system from the elements
acon06

Silver SI Air Conditioner 

  • Saves up to 38 percent on your cooling energy usage while reducing greenhouse gas emissions* by surpassing government efficiency standards
  • Provides more efficient and reliable cooling, thanks in part to its all-aluminum Spine Fin™ coil
acon07

Silver SI Air Conditioner

  • Saves up to 38 percent on your cooling energy usage while reducing greenhouse gas emissions* by surpassing government efficiency standards
  • Provides more efficient and reliable cooling, thanks to its all-aluminum Duration™ coil and durable Duration™ compressor
  • Built to occupy a smaller footprint, allowing it to be easily installed in places where space is at a premium
Carrier Infinity Series AC

Carrier Infinity® Series Air Conditioners

 

  • Offers an enviable SEER rating of up to 21 and the innovative Infinity® control for the highest degree of comfort
  • Models:
  • Infinity 21: up to 21 SEER
  • Infinity 17: up to 18 SEER
  • Infinity 17 Coastal: up to 18 SEER
  • Infinity 16: up to 16.5 SEER
Carrier Comfort Series AC

Carrier Comfort™ Series Air Conditioners

 

  • An econoomical, reliable and efficient ac system with impressive SEER ratings to help decrease the costs of your utility bills.
  • Models:
  • Comfort 16: up to 16.5 SEER
  • Comfort 13: up to 15 SEER
  • Comfort 13 Coastal: up to 15 SEER
Carrier Performance Series AC

Carrier Performance™ Series Air Conditioners

 

  • These reliable and energy efficient systems also have options for compact units to fit smaller spaces.
  • Models:
  • Comfort 17: up to 18 SEER
  • Comfort 16: up to 16.5 SEER
  • Comfort 13: up to 15 SEER
  • Comfort 13 Compact: up to 15 SEER
acon01

Platinum ZM Air Conditioner

 

  • Automatically communicates and coordinates with your other system components via the AccuLink™ Communicating System**
  • Charge Assist™ charging simplifies service and improves system refrigerant charge accuracy
  • Saves up to 60 percent on your cooling energy usage while reducing greenhouse gas emissions* by being one of the most efficient in the industry, significantly surpassing government efficiency standards
  • Contains two compressors that provide two-stage cooling, running at an energy-saving 50-percent capacity most of the time, which may help lower your cooling bills*
  • Keeps temperature even from room to room with its quiet, variable-speed fan motor
  • Cools with an environmentally friendly refrigerant that’s ozone-safe
acon02

Platinum XM Air Conditioner

 

  • Surpasses government efficiency standards, helping you save up to 56 percent on your cooling energy usage while reducing greenhouse gas emissions*
  • Contains a two-step Duration™ compressor with two-stage cooling which runs at 70 percent capacity most of the time and steps up to the second stage on the hottest days
  • So quiet, you barely notice it's running
  • Cools with an environmentally friendly refrigerant that’s ozone-safe
  • Provides more efficient and reliable cooling, thanks to a durable Spine Fin™ coil
  • Rust-resistant coating, screws and basepan protect system from the elements
acon03

Gold XI Air Conditioner

  • Surpasses government efficiency standards, helping you save up to 50 percent on your cooling energy usage while reducing greenhouse gas emissions*
  • Many models meet efficiency requirements for a federal energy tax credit when installed as part of a complete system**
  • Keeps operating noise to a minimum, even on the hottest days
  • Cools with an environmentally friendly refrigerant that is ozone-safe
  • Provides more efficient and reliable cooling, thanks to its Spine Fin™ coil and durable Duration™ compressor
  • Rust-resistant coating, screws and basepan protect system from the elements
acon04

Gold SI Air Conditioner

  • Saves up to 38 percent on your cooling energy usage while reducing greenhouse gas emissions* by surpassing government efficiency standards
  • An economical option for efficient and reliable cooling
  • Cools with an environmentally friendly refrigerant that is ozone-safe
  • Rust-resistant coating, screws and basepan protect system from the elements
acon05

Silver XI Air Conditioner

  • Surpasses government efficiency standards, helping you save up to 47 percent on your cooling energy usage while reducing greenhouse gas emissions*
  • Provides more efficient and reliable cooling, thanks to its Spine Fin™ coil and durable compressor
  • Rust-resistant coating, screws and basepan protect system from the elements
acon06

Silver SI Air Conditioner 

  • Saves up to 38 percent on your cooling energy usage while reducing greenhouse gas emissions* by surpassing government efficiency standards
  • Provides more efficient and reliable cooling, thanks in part to its all-aluminum Spine Fin™ coil
acon07

Silver SI Air Conditioner

  • Saves up to 38 percent on your cooling energy usage while reducing greenhouse gas emissions* by surpassing government efficiency standards
  • Provides more efficient and reliable cooling, thanks to its all-aluminum Duration™ coil and durable Duration™ compressor
  • Built to occupy a smaller footprint, allowing it to be easily installed in places where space is at a premium
Carrier Infinity Series AC

Carrier Infinity® Series Air Conditioners

 

  • Offers an enviable SEER rating of up to 21 and the innovative Infinity® control for the highest degree of comfort
  • Models:
  • Infinity 21: up to 21 SEER
  • Infinity 17: up to 18 SEER
  • Infinity 17 Coastal: up to 18 SEER
  • Infinity 16: up to 16.5 SEER
Carrier Comfort Series AC

Carrier Comfort™ Series Air Conditioners

 

  • An econoomical, reliable and efficient ac system with impressive SEER ratings to help decrease the costs of your utility bills.
  • Models:
  • Comfort 16: up to 16.5 SEER
  • Comfort 13: up to 15 SEER
  • Comfort 13 Coastal: up to 15 SEER
Carrier Performance Series AC

Carrier Performance™ Series Air Conditioners

 

  • These reliable and energy efficient systems also have options for compact units to fit smaller spaces.
  • Models:
  • Comfort 17: up to 18 SEER
  • Comfort 16: up to 16.5 SEER
  • Comfort 13: up to 15 SEER
  • Comfort 13 Compact: up to 15 SEER
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